This page sets out how we collect, hold, use and share your personal information. It doesn't limit or exclude your rights under the New Zealand Privacy Act 2020.
We may amend this privacy statement from time to time.
Collection of your Information
We collect personal information about you when you provide information to us directly, and when you obtain services from us. We may also collect personal information about you from third parties where authorised by you and from public sources.
The type of personal information we collect can include:
Use of Your Information
We only collect and use personal information from you to be able to provide you with the products and services you have requested from us. We may provide you with information on our other services from time to time. We do not sell our client information or share it with third parties without your permission.
Retention and Security
We will not hold your personal information for longer than is required for the purpose/s for which it was collected (subject to any obligations in law to hold the information for longer periods).
We have cyber security safeguards in place to protect the information and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorised person or organisation. Our security measures include:
Where is information hosted?
Our customer data is held in NZ. However, the internationally renowned cloud service/s that we subscribe to may hold these records outside NZ, wherever their servers are located.
Your right of access and correction
We will take all reasonable steps to ensure that your personal information held by us is accurate and current. You are entitled to obtain from us confirmation as to whether or not we hold personal information about you and you are entitled to reasonable access to this information and ask for it to be corrected if you think it is wrong.
If you’d like to ask for a copy of your information and have it corrected, or would like to be removed from any of our subscription lists at any time, then please contact us at [email protected]
Internet use
While we take reasonable steps to maintain secure internet connections, any information you provide over the internet is provided at your own risk.
Our website may, from time to time, contain links to and from other websites. Please note that those websites will have their own privacy policies and that we do not accept any responsibility for the actions of those websites.
We may amend this privacy statement from time to time.
Collection of your Information
We collect personal information about you when you provide information to us directly, and when you obtain services from us. We may also collect personal information about you from third parties where authorised by you and from public sources.
The type of personal information we collect can include:
- Your contact details: name, address, phone number, email.
- Identity verifying documents: Driver’s licence, passport etc.
- Address verification documents: Utility Bills, Bank statements, etc
- Other information relevant to the service we provide to you.
Use of Your Information
We only collect and use personal information from you to be able to provide you with the products and services you have requested from us. We may provide you with information on our other services from time to time. We do not sell our client information or share it with third parties without your permission.
Retention and Security
We will not hold your personal information for longer than is required for the purpose/s for which it was collected (subject to any obligations in law to hold the information for longer periods).
We have cyber security safeguards in place to protect the information and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorised person or organisation. Our security measures include:
- Anti-virus software
- Data back-up processes
Where is information hosted?
Our customer data is held in NZ. However, the internationally renowned cloud service/s that we subscribe to may hold these records outside NZ, wherever their servers are located.
Your right of access and correction
We will take all reasonable steps to ensure that your personal information held by us is accurate and current. You are entitled to obtain from us confirmation as to whether or not we hold personal information about you and you are entitled to reasonable access to this information and ask for it to be corrected if you think it is wrong.
If you’d like to ask for a copy of your information and have it corrected, or would like to be removed from any of our subscription lists at any time, then please contact us at [email protected]
Internet use
While we take reasonable steps to maintain secure internet connections, any information you provide over the internet is provided at your own risk.
Our website may, from time to time, contain links to and from other websites. Please note that those websites will have their own privacy policies and that we do not accept any responsibility for the actions of those websites.
