A Good News Story

Recently I visited one of my clients for their insurance review.

I had not seen them for a while and as I got into explaining once again all the benefits included in their insurances, we came up to the Trauma Insurance which covers serious illnesses, like heart attacks, strokes, cancers, etc.

At that point the husband turns around and says “I had a heart attack a couple of years ago”.

Imagine my surprise at not being informed of this at that time. It seems that being caught up in all the dramatic events at that time with all the running around to Hospitals and Specialists, they had completely overlooked getting in touch with me to inquire about any insurance assistance.

 Now the question being, would there be a legitimate claim since the event had happened 2 years ago?

 I promptly organised all the paperwork to put in their claim and since their insurances were with a very good quality provider, on my express recommendation, a short time later, to their utter joy and relief, I could get back to them with the good news – their claim had been approved and their bank balance would be a lot, lot healthier in a couple of days.

Till the next post – eat well, sleep well, live well – and insure well.